For about eight seconds, yes — it drags. That’s the ferment gripping the surface. Then it goes matte and disappears. If it’s still tacky after a minute, you used too much. Two pumps is the whole dose.

Some people get small surface bumps in week two as buildup clears; it usually settles by week three or four. If it hasn’t, stop — that’s a reaction, not purging, and no product is worth pushing through. Patch test behind the ear for two nights first.

Skip Mode 01 and run Mode 02 only — patted in, left on, no massage, no wipe-off. At pH 5–6 with no acids, alcohol or fragrance, that mode behaves like a plain hydrating essence. Add exfoliating back once you’re calm.

Fermentation is used as the extraction step, not left in the bottle. No esters, no fatty alcohols, no oils in the formula. It’s one of the few ferments that clears a malassezia-safe check.

Softness the first night. Smoother makeup the first week. Tone and texture take four to six weeks of consistent use — that’s cell turnover, not marketing. One 50ml bottle runs roughly two months at daily use.

Yes, on alternate nights. Don’t stack Mode 01 with a retinoid or strong acid the same evening. Mode 02 layers with anything, including retinol nights, and takes the sting out of them.

Every bottle ships direct from us with a sealed pump and a printed batch code on the base. Counterfeits circulate on third-party marketplaces — ordering here is the only way we can stand behind what’s in the glass.

Orders leave the warehouse within 24 hours on business days, tracked from the first scan. Glass ships double-boxed with a moulded insert. If it arrives damaged, send one photo and a replacement goes out same day — no return needed.